Workshop with ATD-Twin Cities
May 19, 1:30 p.m.-4:30 p.m.
University of Minnesota St. Paul Campus, Continuing Education and Conference Center, 1890 Buford Avenue, St. Paul, MN 55108
Mastering Complex Processes
Organizational processes are increasingly complex and difficult to manage. It falls on training and OD professionals to make sure that employees can efficiently and effectively carry out their roles in executing key processes. But how can we ensure competent performance in today's complex, multi-tasking world? This session will introduce Business Process Guidance (BPG), a proven methodology for achieving that goal.
1:30-4:30, Mastering Complex Processes Workshop. Explore the model in more depth and practice using it to identify process problems and plan for training and just-in-time resources to address them. You’ll walk away with practical worksheets you can use in your own organization.